Privacy Policy

Privacy Policy

Introduction

Welcome to https://digital-marketing-training.storysurge.net! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we handle the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website located at https://digital-marketing-training.storysurge.net
  • Mobile applications developed by us
  • Online services and resources provided through our platform
  • Any other products or services offered by Digital Marketing Training (hereafter referred to as ‘we’, ‘our’, or ‘the Company’)

Please note that this policy does not extend to external platforms, applications, or services linked from our website. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up as an authorized user for our applications or services
  • During your visits to our websites linked to this policy
  • For all forms of communication initiated by us, including newsletters, emails, telephone calls, and text messages (SMS)

Personal Data Collection

We collect diverse categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  • Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
  • Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Savings or bank account numbers for direct deposit services (if offered).
  • Purchase Information: Records of products or services purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data collected through our applications.
  • Location Data: Geographic coordinates and information about your general location when you use our location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (e.g., name, profile picture, user ID).
  • Product Information: Details about the digital products or subscriptions you acquire, including preferences and usage patterns.

We obtain this data through various means: direct user input, form submissions, interactive features, and automated tracking technologies such as cookies and similar files. Additionally, third parties may share personal data with us in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and improve our services. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core functionality, such as maintaining user sessions while browsing.
  • Preference: They remember your preferences, language settings, and display options to provide a personalized experience.
  • Analytics: Tracking and analyzing user behavior helps us understand how visitors engage with our site, allowing for performance optimizations.

Users have control over non-essential cookies through our built-in Cookie Manager, where you can customize your preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the purpose of data collection is no longer relevant or when an account is closed, we securely delete or anonymize the information. This process ensures that your privacy is protected even after your interaction with our services.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. These measures include:

  • Encryption for data at rest and in transit
  • Secure third-party processing partners who adhere to industry standards
  • Access controls and regular security audits to maintain the integrity of our systems

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for deletion of your data where there is no valid reason for retention.
  • Restriction: Limitation on processing your data in specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for refusing to provide or withdrawing consent for data processing.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

  • Email: [email protected]
  • Mailing Address: Digital Marketing Training, [Your Address], Attn: Data Protection Officer

We regularly review and update our Privacy Policy to reflect changes in our practices and relevant laws. Any modifications will be notified via our website or through direct communication channels.